What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, email address, and contact number. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and wallet identifier linked to that
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payment. We do not store your full mobile banking PIN or password. We also collect device and session data — your IP address, browser type, and the pages you visit inside the lobby — to keep your account secure and to understand how our platform is
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used. Cookies help us remember your session so you do not have to log in again on the same device. We hold this data only as long as your account is active or as required by applicable law. If you close your account, we will delete
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or anonymise your personal data within the period set out in our retention schedule, except where we are required to keep records for legal or financial compliance. Your data is never sold to third parties. We may share limited information with payment processors — including the
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operators of bKash, Nagad, and Rocket integrations — strictly to complete your transactions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.